Terms, Policies and Conditions

By accessing this website and considering our services, you are agreeing to be bound by these Terms, Policies and Conditions - which may be amended from time to time -  and by all applicable laws and regulations.

About Janett Anastasia

Janett Anastasia belongs to Smart Roots Partners, GmbH, a company with limited liability (“Gesellschaft mit beschränkter Haftung”) whose principal place of business is Fribourg, Switzerland.

 

Payment Policy

  • To reserve a spot on a retreat, a non-refundable booking fee of six hundred Euros (600 €) is required.

  • The full payment (due amount) can be paid at once or in two (2) installments.

  • The 1st installment, 50% of the due amount, is to be paid within 14 days of making the deposit.

  • The 2nd installment (remaining 50%) is due 30 days prior to the retreat start date.

The retreat prices are charged per person and DO NOT include flights.

 

Guest Cancellation Policy

All bookings are final. Due to our need to commit to accommodation and other arrangements in advance, no refunds can be processed. The six hundred Euros (600 €) booking fee is also non-refundable.

We do not offer credit for arriving late or leaving early.

Janett Anastasia Retreats Cancellation Policy

Canceling a retreat will always be the very last option. However, if we must cancel a scheduled retreat due to low participation (less than 3 people attending), you’re entitled to transfer your full payment to another scheduled retreat or request a refund of your payment.

We are not responsible for expenses incurred in preparation for any cancelled retreat, such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.

 

Force Majeure

We shall not be held responsible for not fulfilling our contractual obligations to the extent that the failure to fulfill is due to events outside our control, that is, force majeure events such as a pandemic, acts of God, fire, flood, cancellation of flights or/and prohibition of sailing due to adverse weather conditions, war, acts of terrorism, riot, civil commotion, governmental actions (excluding regulatory change), labour disputes, and any similar events. In such force majeure events, no refund will be granted and all payments will be credited in the form of a voucher* valid for one (1) year from the start date of the canceled retreat.

Reservation of Rights

We reserve the right to make any changes deemed necessary to our retreats.

  • We hold the right to replace the retreat suppliers in case of illness, sickness or any other emergency or force majeure reason and there is no refund in this case.

  • We hold the right to change the premises (villa - venue) that the retreat takes place due to any emergency circumstances into an equal quality premise.

  • To ensure the safety and comfort of all our guests, we reserve the right to refuse service or deny entry if we reasonably believe it is in the best interest of the group. In such cases, a full refund will be provided.

 

Travel Insurance

Guests must have adequate travel insurance to cover the retreat activities.

Please note, even if you have private health insurance in Greece or your respective Country of residence, it is unlikely that this insurance will cover overseas trips such as the retreats offered by us.

It is your responsibility to organize suitable travel and health insurance. Although we strongly encourage you to do so, you acknowledge that we are not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise.

 

Passports, Visas and Documents

It is the responsibility of each participant to obtain a valid passport, visa(s) and necessary certificates for any country to be visited in connection with our retreats.

 

General Waiver – Limitation of Liability

You acknowledge that during a retreat you participate voluntarily in any and all activities arranged by the retreat hosts, and insofar as legally permissible, surrender your right to any cause of action against us arising from any loss or damage to person or property that occurs during a retreat.

You hereby agree to be responsible for your own welfare and accept any and all risks of delay, unanticipated events, inconvenience, illness, injury, emotional trauma or death.

You hereby certify that you are physically fit and have not been advised to not participate, by any means or in any manner, in any such activity arranged by the retreat hosts by a qualified medical professional. You hereby certify that there are no health-related reasons or problems which preclude your participation in any and all activities arranged by the retreat hosts.

You hereby waive, release and discharge from and against any and all liability from your participation in the trip and  in any and all activities arranged by the retreat hosts, including but not limited to, liability arising from the negligence or fault of Smart Roots Partners GmbH and/or its employees and/or its collaborators and/or its subcontractors, for your death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to you including your trip to and from activities arranged by the retreat hosts,

You agree that this release shall be legally binding upon you personally and all members of your family.

COVID-19 Waiver

By joining one of our retreats, you agree to practice good hygiene, follow the social distancing rules, comply with all of the necessary preventive hygiene measures according to local guidance and abide by the official general public health safety guidelines in accordance with the National Public Health Organization (NPHO) under the supervision of the Minister of Health guidelines, currently in force. The guest also agrees to take all the necessary precautions & measures before travelling to Greece (such as Covid 19 test, vaccination et al) according to the international travel guidelines.

Photo / Video Release Form

You hereby grant us the right and permission to use photographic material & video in which you are featured and are taken during the course of the retreat. Smart Roots Partners GmbH holds the right to use / republish / copyright, etc. this material for advertising and promotional purposes. You hereby release and discharge us from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy.

Changes to our Terms & Conditions

We keep the present Terms and Conditions under regular review and we reserve the right to amend or update the present Terms and Conditions at any time. The effective date is displayed hereunder. Thus, we advise you to review this page periodically for any changes. To keep you informed of any changes to the present Terms and Conditions, we will notify you by prominently posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on our website at janettanastasia.com.

 

By booking into a retreat you hereby certify that you have read and fully understood the present Terms & Conditions, and you are fully aware that there is a release of liability included, you accept all Terms & Conditions and you agree of your own free will to all Terms & Conditions and applicable policies above. If you do not agree to the aforementioned Terms & Conditions, you are not permitted to participate in any retreat activity.

For any questions or queries, please email us at janettanastasia@gmail.com.

Last updated 16/08/2024